FAQ's

I. Logistics, Safety & Health

1. What is the maximum altitude the trek reaches, and how many acclimatization days are included?

Each trek includes acclimatization days for safe altitude gain above 3,000m. Routes like Everest Base Camp and Manaslu include two or more rest days to reduce AMS risk.

2. What is the emergency protocol in case of Acute Mountain Sickness (AMS) or injury?

Our guides follow standard AMS protocol — immediate rest, descent, and helicopter evacuation if needed. Clients must have insurance covering helicopter rescue above 5,000m.

3. Do the guides carry a satellite phone or reliable communication device?

Yes. All lead guides carry satellite phones or reliable communication devices and are trained in wilderness first aid and AMS recognition.

4. What specific permits are required for this route?

Depending on the trek, you may need TIMS, National Park or Conservation Area entry permits, and for restricted regions, a Restricted Area Permit.

5. Are all permit fees included in the trek cost, and can I see copies before starting?

Yes. All permit fees are included. We show all original copies before your trek begins for transparency.

6. Is travel and medical insurance mandatory?

Yes. Every trekker must have travel and medical insurance covering high-altitude trekking and helicopter evacuation above 5,000m.

7. What specialized gear is provided by Mount Everest Go?

We provide quality sleeping bags (-10°C to -15°C), down jackets, trekking poles, and duffel bags. All are clean, warm, and suitable for Himalayan conditions.

II. Trek Planning & Experience

1. What is the best time of year to trek in Nepal, and what are the expected temperatures?

Best seasons are Autumn (Sept–Nov) and Spring (Mar–May). Expect 10–20°C at lower altitudes and freezing temperatures above 4,000m.

2. How common are flight delays, and what are the contingency plans?

Weather delays, especially for Lukla flights, can occur. We include buffer days and assist with rescheduling or overland alternatives if needed.

3. What is included and excluded in the trek cost?

Included: accommodation, meals, guide, porter, permits, transport. Excluded: insurance, drinks, Wi-Fi, charging fees, hot showers, and tips.

4. What are my average daily personal expenses on the trail?

Around USD 10–35 per day for snacks, Wi-Fi, charging, showers, and tips. Costs rise slightly with altitude.

5. What is the typical teahouse accommodation like?

Teahouses provide private or twin rooms with shared bathrooms. Warm blankets are provided, though heating is limited at higher elevations.

6. How is drinking water made safe, and what about plastic bottle use?

We provide boiled or filtered water. Trekkers are encouraged to use reusable bottles — single-use plastics are discouraged.

7. Are charging points and Wi-Fi available at teahouses?

Yes, most teahouses offer electricity and Wi-Fi for a small extra charge. Connection quality may vary with altitude.

III. Responsible Tourism & Ethics

1. What is the maximum load for porters, and are they insured?

Porters carry a maximum of 20–25kg each. They are insured, equipped with warm clothing, and receive full medical coverage during the trek.

2. Are guides and porters paid fair wages?

Yes. All staff are directly employed, fairly compensated above industry standard, and provided with proper rest and training.

3. How do you manage waste and environmental impact?

We follow a strict Leave No Trace policy. All non-burnable waste is carried back to Kathmandu for proper disposal or recycling.

4. What are your sustainable energy practices in teahouses?

We partner with teahouses that use solar, micro-hydro, or gas energy instead of firewood to protect local forests.

5. How much of the trek cost benefits local communities?

A large portion goes directly to local teahouses, guides, porters, and suppliers. We prioritize locally owned services to support the economy.

6. Do trekkers receive cultural and etiquette briefings?

Yes. Before every trek, clients receive guidance on local customs, monastery rules, and responsible photography and behavior.

7. What is your advice on giving gifts to children on the trail?

We advise against giving money or sweets directly. Instead, trekkers can donate to community programs or local schools responsibly.

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